Returns & Refund Policy

Welcome to InternationalTijarat.com. Your satisfaction is our top priority. This policy outlines the terms and conditions governing returns, exchanges, and refunds on our platform. Please read it carefully to understand your rights and our obligations. 

Eligibility for Returns

We accept returns under the following conditions:

  • Timeframe: The return request must be initiated within 30 days of receiving the product.

  • Product Condition: Items must be unused, in their original packaging, and with all tags attached.

  • Excluded Items: Certain items, such as perishable goods, custom-made products, or clearance items, may not be eligible for returns. Please refer to the product listing for specific exclusions.

Steps to Initiate a Return

  1. Log in to your account on InternationalTijarat.com.

  2. Navigate to the Order History section.

  3. Select the item you want to return and click on Request Return.

  4. Fill out the return form, including the reason for the return and any supporting details.

  5. Submit your request and await confirmation from our support team.

Exchange Policy

Exchanges are allowed for defective or incorrect items only. To initiate an exchange:

  1. Contact our support team via the Help Center.

  2. Provide details about the defect or error and attach supporting photos.

  3. Ship the item back to the seller as instructed.

  4. Once received, the replacement will be shipped to you at no additional cost.

Non-Returnable Items

The following categories are non-returnable:

  • Perishable items (e.g., food, flowers).

  • Custom-made or personalized items.

  • Intimate or sanitary goods (e.g., undergarments).

  • Digital downloads or software.

  • Clearance or final-sale items.

Return Shipping Costs

  • For Defective or Incorrect Items: The shipping cost will be covered by the seller.

  • For Change of Mind: Buyers are responsible for return shipping fees.

Ensure that the item is packed securely to avoid damage during transit. We recommend using a trackable shipping service for your peace of mind.

Contact Support

If you have any questions or need assistance with a return or refund, please reach out to us:

We value your trust in InternationalTijarat.com and are committed to ensuring a seamless experience. Our Refund and Return Policy provides clear guidance on return eligibility, initiating returns, exchange options, non-returnable items, and shipping costs. With a dedicated support team to assist, we aim to make every interaction smooth and reliable. Your satisfaction remains at the heart of everything we do.
InternationalTijarat